Because custom embroidered items are created specifically for you, they are non-returnable and non-refundable. However, your satisfaction is very important to us. If there is an issue with your order (such as damage, defect, or an error on our part), we will review your request and do our very best to make it right, which may include a replacement or other resolution at our discretion. Please contact us within 7 days of receipt and include the following information:
Email stitchedxmeredith@gmail.com or fill out our online contact form.
